Terms of Service
Last updated: October 8, 2025
Welcome to Heighten Design. These terms govern your use of our website and services. By using our website or working with us, you agree to these terms.
About Our Services
Heighten Design provides web design, development, and branding services. We work with clients through custom project agreements that outline specific deliverables, timelines, and costs for each project.
Using Our Website
Acceptable Use
When using our website, you agree to:
- Provide accurate information when contacting us
- Not use our site for any unlawful or harmful purposes
- Respect our intellectual property and content
- Not attempt to interfere with our website's functionality
Your Content
When you contact us or share information through our website:
- You retain ownership of any content you provide
- You give us permission to use your information to respond to inquiries and provide services
- You're responsible for ensuring your content doesn't violate any laws or third-party rights
Our Intellectual Property
Our website content, design, code, and branding are owned by Heighten Design. This includes:
- Website design and layout
- Written content and copy
- Logos and branding elements
- Code and technical implementations
You may not copy, reproduce, or distribute our content without permission.
Project Work
Specific project work is governed by separate project agreements that will include:
- Detailed scope of work and deliverables
- Timeline and milestones
- Payment terms and schedule
- Intellectual property ownership
- Revision and approval processes
These project agreements take precedence over these general terms for any specific work we do together.
Payments and Refunds
For website inquiries and initial consultations:
- Initial consultations and quotes are provided at no charge
- Project pricing is outlined in custom proposals
- Payment terms are specified in individual project agreements
Refund policies are handled on a project-by-project basis and outlined in individual agreements.
Disclaimers
Website Availability
We strive to keep our website available, but we don't guarantee uninterrupted access. We may need to take the site down for maintenance or updates.
External Links
Our website may link to external sites. We're not responsible for the content, availability, or practices of other websites.
Professional Advice
Information on our website is for general guidance only and doesn't constitute professional advice for your specific situation.
Limitation of Liability
To the fullest extent permitted by law:
- We provide our website and general information "as is"
- We're not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for specific services
- Some jurisdictions don't allow these limitations, so they may not apply to you
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Changes to These Terms
We may update these terms from time to time. We'll post any changes on this page and update the "Last updated" date. For significant changes, we may provide additional notice.
Governing Law
These terms are governed by the laws of [Your State/Province] and [Your Country]. Any disputes will be resolved in the courts of [Your Location].
Contact Us
If you have questions about these terms, please contact us:
Email: [email protected]
Website: Contact page
These terms are effective as of October 8, 2025 and apply to all use of Heighten Design's website and services.